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Download the EthicsGlobal app from the Play Store or Appstore.
Follow-up
By using the tracking code provided when submitting their report, the individual can at any time call the line or enter it in Findep Ethics Line to:
Grupo Findep guarantees the anonymity of informants when submitting a report through any of the means we make available. EthicsGlobal intermediation guarantees the confidential handling of the information.
When you submit a question or report, the system will provide you with a folio number. You can track your report by entering this number through the main screen of this portal. We suggest you check the status of the report periodically to view any changes in status or to address information requests.
Grupo Findep will only inform the informant of the status of the investigation. The content and results of the investigation are confidential.
Findep Ethics Line can be used to file a report or follow up on a previous report. previous report. When submitting a report you will be asked to provide information about the incident in as much detail as possible. In order to better investigate your report it is recommended:
EthicsGlobal sends the information to the corresponding Committee within a maximum of 48 hours after the report has been made; Grupo Findep will determine the investigation and resolution times for the reports made.
When you become aware of, are informed of, or are involved in a situation that violates any ethical behavior, also, when you have concerns or a compliance issue that you would prefer to have handled by a third party rather than dealing directly with your manager or another person at work. with your manager or another person at work.
The decision to use the Findep Ethics Line is completely voluntary.
At any time, a whistleblower can access the portal or any of the active media to provide new information or report a reoccurrence. By any of the means, the whistleblower must provide the follow-up folio of his case; if he uses a channel attended by the Ethics Advisors, they will incorporate the information he wishes to add. If the whistleblower decides to do it himself via the public site, he must enter Findep Ethics Line, on the upper right hand side place his follow-up folio and click on the "Consult Report" button, in the site that will open he can share the complement he wishes and click on the "finish" button.
Any person may report breaches of ethics and integrity affecting the organization and its members.
Without the tracking folio, you will not be able to know the status of your case, add complements or evidence that you could get later. Likewise, you will not be able to maintain anonymous communication with those in charge of your case.